How AI in Business Solves the Worker Shortage Problem – David Moschella

AI in business worker shortage challenges are already affecting hiring, productivity, and growth across industries. In this episode, Tom Wheelwright speaks with software industry expert and author David Moschella about why labor shortages—not unemployment—may become the defining economic problem of the coming decade.

Wheelwright and Moschella explain why aging populations, expanding healthcare needs, education demands, environmental initiatives, and energy transformation are creating more open roles than qualified workers. They challenge the common belief that automation eliminates jobs and instead show how technological progress historically increases opportunity.

You will learn:

  • Why businesses cannot find enough skilled workers
  • How artificial intelligence increases employee productivity
  • Why automation historically creates more jobs than it replaces
  • How AI-driven reskilling prepares workers for higher-value roles
  • How entrepreneurs can adapt operations and hiring strategy today

This episode solves a major fear for business owners: many entrepreneurs worry AI will disrupt their company or workforce. The real risk is the opposite. Businesses that refuse to integrate AI will struggle to compete with companies that use it to expand capacity, reduce operational bottlenecks, and grow without proportional increases in payroll.

Order Tom’s book, “The Win-Win Wealth Strategy: 7 Investments the Government Will Pay You to Make” at: https://winwinwealthstrategy.com/

00:00 – Intro.
05:00 – Criminalization of deep fakes & scams.
10:32 – Displacement vs. Automization.
14:21 – Technology as a savior.
18:14 – AI’s impact on the economy.
22:50 – Can blockchain verify deepfakes?
27:00 – Tech leaders POV on AI.
29:48 – Tips to stay ahead.

Looking for more on David Moschella?
Website: https://itif.org/person/david-moschella/
Books: “Technology Fears and Scapegoats” “Jobs, AI, and Today’s Innovation Economy” “Seeing Digital” “Customer-Driven IT” “Waves of Power”
X / Twitter: @dmoschella

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