Company culture in the age of AI has become a core business strategy, not a human resources initiative. In this episode, Tom Wheelwright interviews workplace expert and author Jennifer Moss about how entrepreneurs can build resilient teams while technology rapidly changes how people work.
Jennifer Moss is an award-winning journalist and internationally recognized voice on workplace well-being. Her research and reporting show why burnout, disengagement, and fear of automation are now business risks. She explains why leaders must address purpose, communication, and psychological safety if they want employees to grow alongside AI instead of feeling replaced by it.
Tom and Jennifer discuss what is actually happening inside modern organizations. They break down how AI, remote work, and constant uncertainty create scattered teams and weakened loyalty. More importantly, they explain practical steps leaders can implement immediately to create trust, increase productivity, and strengthen retention.
You will learn:
- How AI is changing leadership responsibilities
- Why employee disengagement hurts profitability
- How to prevent fear of automation in your workforce
- Practical actions to improve workplace communication
- Ways leaders can develop adaptable, future-ready teams
This topic matters now because technology is advancing faster than management practices. Companies that focus only on tools will struggle. Companies that improve culture will keep talent, innovate faster, and build sustainable businesses.
Order Tom’s book, “The Win-Win Wealth Strategy: 7 Investments the Government Will Pay You to Make” at: https://winwinwealthstrategy.com/
00:00 – Intro.
03:31 – Culture Requires Psychological Fitness
06:07 – Stanford Research: Work Force Rebellion or Revival?
09:35 – Struggles for the Business Owner
12:30 – Solutions for the Business Owner
15:44 – 7-1 vs. 9-5 Workday vs. Goal Setting
17:42 – Time of AI: Fluidity is Key
20:11 – Fear of Becoming Obsolete: AI Anxiety to AI Action
26:16 – “More fun. More productive. More profitable.”
28:25 – Self-Audit: What do I want to change?
Looking for more on Jennifer Moss?
Website: jennifer-moss.com Books: “Why Are We Here?” ” The Burnout Epidemic”
Instagram: https://www.instagram.com/betterworkinstitute/
X / Twitter: https://twitter.com/jennifermossinc
YouTube: LinkedIn: https://www.linkedin.com/in/jenleighmoss
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